Social media attacks!!!
Imagine the amount of time that you have just put into being a presence in one or more social media realms, then imagine you come online to discover that someone or multiple someones have highjacked your site or page for their own purposes. Now what? Do you delete all these comments? Do you respond right away? Do you breathe deeply and possibly take some time away from your computer and then respond to this new community of users with some useful commentary and a polite request that they remember the original purpose of your page? Do you give them the page and create a new page with information for directing your users from the old page to the new one?
If you wish more information I recommend Jeremiah Owyang’s blog post, Crisis Planning: Prepare Your Company for Social Media Attacksand notNestle’s lead Happy Computing! Thanks for the original links Amanda!
April 9th, 2010 at 8:10 pm
I have to say… I would dread a social media attack. But I don’t think I would do something as rash as delete others comments. It really depends on the situation.
Good questions, Megan!